Retail Service Associate I

Goodwill of Silicon Valley; San Jose (CA); On-site; USD 19,000 - 25,000; Full time

Job summary

Goodwill of Silicon Valley is seeking a Customer Service Specialist I to join our retail team in San Jose. This entry-level role focuses on delivering friendly customer service, basic cash handling, and learning store operations in a fast-paced environment.

You will assist with inventory, merchandising, and floor displays, while maintaining cleanliness and safety. Strong communication and teamwork are essential to success in this role.

Qualifications

• Retail or customer service experience is helpful.
• Ability to count money and make change accurately.
• Strong communication and interpersonal skills.
• Basic literacy in English to follow store policies.

Responsibilities

• Provide courteous and professional customer service and greeting customers.
• Operate cash register and process transactions accurately.
• Maintain store cleanliness and organize merchandise.
• Assist with inventory, displays, and pricing per store standards.
• Follow safety policies and report hazards to management.

Skills

Basic math

Customer service

Teamwork

English literacy

Tools

Cash register

POS system

Job description

Goodwill of Silicon Valley is seeking a Customer Service Specialist I to join our retail team in San Jose. This entry-level role focuses on delivering friendly customer service, basic cash handling, and learning store operations in a fast-paced environment.

You will assist with inventory, merchandising, and floor displays, while maintaining cleanliness and safety. Strong communication and teamwork are essential to success in this role.