Retail Customer Service Associate — Start Your Career

Goodwill of Silicon Valley; Mountain View (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Goodwill of Silicon Valley is seeking a Customer Service Specialist I to provide friendly customer service and learn store operations. You will assist with cash handling, merchandising, and maintaining a clean, safe environment on the sales floor.

The role involves helping with inventory, color pulls, and participating in customer programs such as round-up and CAP surveys. This entry-level position emphasizes developing foundational skills in customer interactions, basic cash handling, and

Qualifications

• Knowledge of general arithmetic.
• Ability to follow directions and work cooperatively with others.
• Retail sales and/or cash handling experience preferred.
• Basic ability to read and write in English.

Responsibilities

• Provide courteous and professional customer service and greeting customers.
• Operate cash register and handle sales and monetary transactions.
• Assist with inventory, merchandising and price adjustments.
• Maintain store cleanliness and safe working environment, including restrooms.
• Follow store policies and report non-compliance to supervision.

Skills

Cash handling

Retail sales

Customer service

Teamwork

Arithmetic

Tools

Cash register

Ten-key

Job description

Goodwill of Silicon Valley is seeking a Customer Service Specialist I to provide friendly customer service and learn store operations. You will assist with cash handling, merchandising, and maintaining a clean, safe environment on the sales floor.

The role involves helping with inventory, color pulls, and participating in customer programs such as round-up and CAP surveys. This entry-level position emphasizes developing foundational skills in customer interactions, basic cash handling, and