Retail Security Systems Tech - Install & Service

Johnson Controls; Bentonville (AR); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

401(k) plan

Medical, dental, and vision

Paid time off

Employee discounts

Job summary

Johnson Controls Installation and Service Technician role supports retail environments across Northern Louisiana and central-south Arkansas, handling installation, repair, and service for EAS, RFID, and CCTV systems. Emphasis on technical accuracy, customer collaboration, and continuous improvement.

Candidates should have electronics and networking knowledge, a high school diploma, ability to lift 70 lbs, and pass background checks, ensuring safe, reliable field service and professional customer

Qualifications

• High School Diploma or GED required.
• Background check to obtain state-required low voltage license in LA and AR.
• Proficiency in electronics and networking fundamentals.
• Strong written and oral communication skills.
• Proficiency in MS Office and basic PC skills.
• Ability to work independently and collaboratively.
• Physical ability to lift up to 70 lbs and work in challenging positions.

Responsibilities

• Install and repair EAS, RFID and CCTV equipment in retail environments.
• Respond to service calls and maintain records of work performed.
• Collaborate with customers and team members to resolve issues and train on equipment.
• Maintain accurate parts inventory to support first-time fixes and efficient service delivery.
• Report customer satisfaction updates and any service or sales opportunities to management.
• Support safe, effective field work and professional representation of Johnson Controls at customer sites.
• Operate company vehicle to service calls and keep it clean and organized.

Skills

Electronics basics

Networking fundamentals

Communication skills

MS Office

Independent work

Teamwork

Education

High School Diploma or GED

Tools

IP cameras

DVR/NVR systems

Job description

Johnson Controls Installation and Service Technician role supports retail environments across Northern Louisiana and central-south Arkansas, handling installation, repair, and service for EAS, RFID, and CCTV systems. Emphasis on technical accuracy, customer collaboration, and continuous improvement.

Candidates should have electronics and networking knowledge, a high school diploma, ability to lift 70 lbs, and pass background checks, ensuring safe, reliable field service and professional customer