Retail Security Systems Technician - EAS, RFID, CCTV

Johnson Controls, Inc.; Tontitown (AR, TX); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

401K

Medical coverage

Dental coverage

Vision care

Paid time off

Employee discounts

Job summary

Johnson Controls, Inc. seeks a skilled Installation and Service Technician to support retail environments in Northern Louisiana and central-south Arkansas. You will install and repair EAS, RFID and CCTV equipment, respond to service calls, and train customers on equipment use.

Focus on accuracy, safety, and customer collaboration while maintaining inventory and reporting satisfaction updates. Must pass background checks and hold a low voltage license for LA/AR.

Qualifications

• High School Diploma or GED.
• Must pass state and federal background check to obtain state required low voltage license in Louisiana and Arkansas.
• Proficiency in electronics and networking fundamentals.
• Strong written and oral communication skills.
• Proficiency in MS Office and basic PC skills.
• Ability to work independently and collaboratively in a team environment.
• Physical ability to lift up to 70 lbs and work in ladders/ducts.

Responsibilities

• Install and repair EAS, RFID and CCTV equipment in retail environments.
• Respond to service calls and maintain accurate records of work performed.
• Collaborate with customers and team members to resolve issues and provide equipment training.
• Maintain accurate parts inventory to support first-time fixes and efficient service delivery.
• Report customer satisfaction updates and note service or sales opportunities for management.
• Operate company vehicle safely and professionally at customer sites.

Skills

Electronics fundamentals

Written and verbal communication

MS Office / basic PC skills

Independent and collaborative work

Education

High School Diploma or GED

Associates degree in electronics (preferred)

Job description

Johnson Controls, Inc. seeks a skilled Installation and Service Technician to support retail environments in Northern Louisiana and central-south Arkansas. You will install and repair EAS, RFID and CCTV equipment, respond to service calls, and train customers on equipment use.

Focus on accuracy, safety, and customer collaboration while maintaining inventory and reporting satisfaction updates. Must pass background checks and hold a low voltage license for LA/AR.