Retail Seasonal Associate: Customer Service & Framing

Michaels; Wilmington (NC); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Flexible spending accounts

Employee discounts

Tuition assistance

Job summary

The Michaels Companies Inc. is seeking a Store Associate for the Wilmington location to assist customers, keep the store well-stocked, and ensure a fast, friendly checkout experience.

You will participate in truck unloading, merchandising, and various store recovery tasks while supporting Omni-channel processes like BOPIS and SFS. Ideal candidates have retail or customer service experience, are able to stand long periods, and are flexible for nights, weekends, and early mornings.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Willingness to work nights, weekends, and early mornings.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast, friendly checkout experience and cash handling to standards
• Engage customers in rewards programs and enrollments
• Assist with omni-channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes
• Maintain store recovery and in-stock conditions; manage returns as needed
• Support shrink and safety programs
• Adhere to SOPs and company policies
• Cross-train in Custom Framing selling and production

Skills

Customer service

Cash handling

Stocking & merchandising

Team player

Communication

Job description

The Michaels Companies Inc. is seeking a Store Associate for the Wilmington location to assist customers, keep the store well-stocked, and ensure a fast, friendly checkout experience.

You will participate in truck unloading, merchandising, and various store recovery tasks while supporting Omni-channel processes like BOPIS and SFS. Ideal candidates have retail or customer service experience, are able to stand long periods, and are flexible for nights, weekends, and early mornings.