Retail Sales Team Leader — Customer Experience & Growth

Steve Madden; Calexico (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K Eligibility

Paid time off

Employee discount

Tuition Reimbursement Program

Job summary

Steve Madden is seeking a full-time Sales Supervisor in Calexico, CA to support the management team and lead a dynamic retail team. The role involves driving sales, training staff, and ensuring excellent customer service.

Expect collaboration with store leadership and cross-functional partners to meet business goals. The position requires 2–3 years of retail experience, strong organizational and communication skills, and flexibility to work day, evening, weekends, and holidays.

Qualifications

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Retail experience

Organizational skills

Team-building

Verbal and written communication

Flexible schedule

Education

High school diploma or equivalent

Job description

Steve Madden is seeking a full-time Sales Supervisor in Calexico, CA to support the management team and lead a dynamic retail team. The role involves driving sales, training staff, and ensuring excellent customer service.

Expect collaboration with store leadership and cross-functional partners to meet business goals. The position requires 2–3 years of retail experience, strong organizational and communication skills, and flexibility to work day, evening, weekends, and holidays.