Retail Sales Team Lead – Growth & Service

stevemaddenretailcareers; West Palm Beach (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401K match

Paid time off

Employee discount

Tuition reimbursement

Career growth

Employee referral program

Job summary

Steve Madden is seeking a full-time Sales Supervisor to support the management team in Florida. You will lead, inspire, and motivate the sales team to hit targets while delivering exceptional customer service and maintaining store standards, merchandising, and operations.

With 2–3 years of retail experience, you bring strong organizational and communication skills and the flexibility to work days, evenings, weekends, and holidays.

Qualifications

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Retail leadership

Team-building

Customer service

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Steve Madden is seeking a full-time Sales Supervisor to support the management team in Florida. You will lead, inspire, and motivate the sales team to hit targets while delivering exceptional customer service and maintaining store standards, merchandising, and operations.

With 2–3 years of retail experience, you bring strong organizational and communication skills and the flexibility to work days, evenings, weekends, and holidays.