Retail Sales Team Lead

2020 Companies, Inc.; Dallas (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Paid training

Health benefits

401k match

Next day pay

DailyPay option

Job summary

Reliant Energy is seeking a Team Lead to manage and grow a field sales team in Dallas, TX. This role focuses on coaching Energy Pros, delivering catered energy solutions, and achieving sales targets in a dynamic retail environment.

The position emphasizes bilingual fluency (English/Spanish), strong communication, and the ability to train and motivate a team across multiple locations while ensuring top customer experiences.

Qualifications

• High School Diploma or GED required.
• Demonstrated long-term excellent sales performance.
• Excellent communications, presentation, interpersonal and problem-solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to multi-task in a fast-paced, team environment.
• Must be available to work evenings, weekends, and holidays as needed.
• Bilingual English/Spanish preferred.

Responsibilities

• Courteously welcome customers, offer assistance, assess needs and suggests products
• Meet or exceed personal sales goals on a monthly basis
• Train team members
• Assist team members with closing sales
• Overall team production
• Professionally resolve customer complaints; escal
• Client deposit follow-up
• Ensure compliance with Company policy and procedures
• Accurately submit work schedules to Manager for approval
• Accurately track inventory receipt and count as appropriate
• Responsible for accurately tracking and communicating all activity to Retail Operations
• Perform all other duties as assigned

Skills

Bilingual English/Spanish

Excellent communication

Team leadership

Sales drive

Education

High School Diploma or GED

Job description

Job Type: Regular Work Location: Sam's Club 8282 - Dallas, TX 75237 Overview: Team Lead needed for immediate full-time leadership position in your area

About the Job

As a Team Lead (Preferred- Spanish Bilingual), you are responsible for successfully growing and managing a team of Energy Pros representing an energy service provider, Reliant Energy. As a "Selling Manager", you will lead by example with personal sales while also building a sales team. You will effectively train, coach and mentor reps on delivering sales training, brand awareness, product knowledge, sales techniques, and assist with any issues.

As a Team Lead, You Will:

• Preferred fluency in both English and Spanish (able to read, write, and speak Spanish)
• Oversee management of multiple locations in retail big box stores.
• Motivate a team of Sales Associates (Energy Pro’s) to engage with consumers about Reliant solutions.
• Assess client needs and find opportunities to improve energy efficiency.
• Teach your Energy Pro’s to uncover consumer desires, deliver catered solutions, and overcome objections.
• Collaborate with your team to accomplish sales goals and celebrate success.
• Deliver superior sales results with an exceptional customer experience.

What's in it For You?

• Hourly plus bonus averaging $1,000-$1,350 a week
• Career growth and advancement opportunities
• Paid training course
• Base + uncapped commission
• Next day pay on-demand with DailyPay
• Premier retail locations
• Health benefits, paid time off, and 401k w/ company match

Job Description

• Courteously welcome customers, offer assistance, assess needs and suggests products
• Meet or exceed personal sales goals on a monthly basis
• Train team members
• Assist team members with closing sales
• Overall team production
• Professionally resolve customer complaints; escal
• Client deposit follow-up
• Ensure compliance with Company policy and procedures
• Accurately submit work schedules to Manager for approval
• Accurately track inventory receipt and count as appropriate
• Responsible for accurately tracking and communicating all activity to Retail Operations
• Perform all other duties as assigned

Performance Measurements:

Meet established monthly/weekly personal and team sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints

Qualifications:

• High School Diploma or GED required
• Demonstrated long-term excellent sales performance
• Excellent communications, presentation, interpersonal and problem-solving skills
• Impeccable integrity and commitment to customer satisfaction
• Ability to multi-task in a fast-paced, team environment
• Must be available to work evenings, weekends, and holidays as needed
• Able to work autonomously with excellent time management skills

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated.

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated.

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.