Retail Sales Support Associate — Flexible Schedule

kate spade new york; Orlando (FL); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Coach is seeking a Sales Support Associate to uphold brand standards and deliver exceptional service on the sales floor. The role emphasizes warm client engagement, accurate POS operation, and efficient stockroom management in a fast-paced luxury environment.

Candidates should have retail experience, knowledge of fashion trends, and strong English communication. The position requires flexibility for varied shifts, including peak periods and weekends.

Qualifications

• 1+ years of retail experience, preferably luxury retail.
• Knowledge of fashion trends and competition in the marketplace.
• Experience with cash registers, basic computer skills, using iPad/laptop, POS systems.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Greet clients warmly and provide personalized assistance.
• Act as a brand ambassador in the local market and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Promote add-on products, gift cards, and collect customer information where permitted.
• Receive, process, and organize shipments; report discrepancies and keep stockroom clean.
• Manage stock levels, replenish floor, and implement merchandising updates.
• Support sales floor activities and collaborate with team and management.
• Maintain housekeeping standards and comply with Loss Prevention guidelines.

Job description

Coach is seeking a Sales Support Associate to uphold brand standards and deliver exceptional service on the sales floor. The role emphasizes warm client engagement, accurate POS operation, and efficient stockroom management in a fast-paced luxury environment.

Candidates should have retail experience, knowledge of fashion trends, and strong English communication. The position requires flexibility for varied shifts, including peak periods and weekends.