Lux Retail Sales Support — Flexible Schedule

Tapestry, Inc.; Bethesda (MD); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to assist customers with warmth and professionalism, handle POS operations, and maintain a well-organized sales floor. The role emphasizes brand advocacy, stockroom upkeep, and collaboration with the team to deliver a seamless shopping experience.

Ideal candidates bring 1+ year in retail, familiarity with luxury standards, and strong English communication. Flexible scheduling includes nights, weekends, and peak periods to meet store needs.

Qualifications

• 1+ years of retail experience, preferably luxury retail.
• Strong English communication and customer service skills.
• Knowledge of fashion trends and competition in the marketplace.
• Basic computer skills and familiarity with POS tools.

Responsibilities

• Welcome clients and provide personalized assistance at the cash wrap.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments; maintain stockroom cleanliness.
• Support stock levels, replenishment, and visual merchandising updates.
• Assist customers, handle requests, and maintain Loss Prevention standards.

Tools

Cash register systems

POS systems

Mobile POS

Walkie talkie

Job description

Coach is seeking a Sales Support Associate to assist customers with warmth and professionalism, handle POS operations, and maintain a well-organized sales floor. The role emphasizes brand advocacy, stockroom upkeep, and collaboration with the team to deliver a seamless shopping experience.

Ideal candidates bring 1+ year in retail, familiarity with luxury standards, and strong English communication. Flexible scheduling includes nights, weekends, and peak periods to meet store needs.