Retail Sales Supervisor — Lead, Train & Elevate Team

stevemaddenretailcareers; Commerce (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision benefits

401K with company match

Paid time off

Job summary

Steve Madden Retail Careers in Commerce, CA is seeking a Sales Supervisor (full-time) to support the management team, lead a dynamic sales floor, and ensure top-notch customer service. This role involves training staff, coordinating operations, handling store communications, and stepping in for Store Manager when needed.

Flexible schedule and commitment to guest experience are essential. You will work with a team to drive sales targets, merchandise displays, and loss-prevention measures while

Qualifications

• Minimum of 2-3 years of retail experience.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Education

High school diploma or equivalent

Job description

Steve Madden Retail Careers in Commerce, CA is seeking a Sales Supervisor (full-time) to support the management team, lead a dynamic sales floor, and ensure top-notch customer service. This role involves training staff, coordinating operations, handling store communications, and stepping in for Store Manager when needed.

Flexible schedule and commitment to guest experience are essential. You will work with a team to drive sales targets, merchandise displays, and loss-prevention measures while