Retail Sales Supervisor - Lead & Grow Team

stevemaddenretailcareers; Arlington (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K Eligibility with company match

Paid time off

Virtual Health Care

Employee discount (50% off) and family

Tuition Reimbursement Program

Career Growth

Employee Referral Program

Job summary

Steve Madden Retail Careers is seeking a Sales Supervisor (F/T) to support the management team and lead the sales floor. The role assumes leadership when the Store Manager and Assistant Manager are absent and emphasizes teamwork to achieve business goals.

Responsibilities include leading and motivating the team to meet sales targets, assisting in training, and ensuring customer service initiatives are in place to address issues quickly and courteously.

Qualifications

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Leadership

Communication

Organizational skills

Team-building

Flexibility

Education

High school diploma or equivalent

Job description

Steve Madden Retail Careers is seeking a Sales Supervisor (F/T) to support the management team and lead the sales floor. The role assumes leadership when the Store Manager and Assistant Manager are absent and emphasizes teamwork to achieve business goals.

Responsibilities include leading and motivating the team to meet sales targets, assisting in training, and ensuring customer service initiatives are in place to address issues quickly and courteously.