Retail Sales Supervisor - Lead Team & Elevate Performance

stevemaddenretailcareers; BLOOMINGTON (MN); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K eligibility with company match

Paid time off

Employee discounts

Virtual Health Care

Career Growth

Employee Referral Program

Tuition Reimbursement

Job summary

Steve Madden Retail Careers is seeking a Sales Supervisor (full-time) to support store management and lead the sales floor. The role emphasizes driving sales, coaching staff, and maintaining exceptional customer service in a fast-paced retail environment.

The Sales Supervisor will serve as a leader in the absence of Store Manager and Assistant Store Manager, collaborating with team members and corporate stakeholders to meet business goals.

Qualifications

• Minimum 2-3 years of retail experience.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Retail experience

Organizational skills

Team-building skills

Verbal and written communication

Education

High school diploma or equivalent

Job description

Steve Madden Retail Careers is seeking a Sales Supervisor (full-time) to support store management and lead the sales floor. The role emphasizes driving sales, coaching staff, and maintaining exceptional customer service in a fast-paced retail environment.

The Sales Supervisor will serve as a leader in the absence of Store Manager and Assistant Store Manager, collaborating with team members and corporate stakeholders to meet business goals.