Retail Sales Supervisor: Lead Team & Customer Experience

Steve Madden; Culver City (CA); On-site; USD 27,000 - 28,000; Part time

Benefits offered by this job

Employee discount 50%

Immediate family discount 40%

Friends and Family Discount Events

Free shoes each season/quarter

Employee Assistance Program

401K eligibility

Paid time to vote

Sustainability report/read

Job summary

Steve Madden in Culver City is seeking a part-time Sales Supervisor to support store leadership and drive sales goals. You will lead the team, train associates, and ensure exceptional customer service while handling daily store operations.

Ideal candidates have 2–3 years retail experience, strong organizational and communication skills, and flexibility to work day/evening/weekends. The role offers employee discounts and a range of benefits.

Qualifications

• 2–3 years of retail experience or equivalent preferred.
• Strong organizational and communication skills.
• Flexible schedule including weekends and holidays.

Responsibilities

• Lead, inspire, and motivate the team to hit sales targets and deliver great service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives address issues promptly and courteously.
• Serve as liaison between customers, sales staff, and store management.
• Assist with floor moves, merchandising, and inventory returns as needed.
• Be flexible and perform duties beyond the role when required.

Skills

Sales leadership

Customer service

Team motivation

Communication skills

Education

High school diploma or equivalent

Job description

Steve Madden in Culver City is seeking a part-time Sales Supervisor to support store leadership and drive sales goals. You will lead the team, train associates, and ensure exceptional customer service while handling daily store operations.

Ideal candidates have 2–3 years retail experience, strong organizational and communication skills, and flexibility to work day/evening/weekends. The role offers employee discounts and a range of benefits.