Part-Time Sales Lead — Inspire, Train & Grow

Steve Madden; Los Angeles (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K Eligibility

Paid time off

Employee discount

Tuition Reimbursement Program

Job summary

Steve Madden Sales Supervisor role in Los Angeles requires leading a dynamic retail team to achieve sales targets while delivering outstanding customer service. The position emphasizes mentoring staff, coordinating training efforts, and ensuring customer initiatives are executed promptly and courteously.

The role also involves effective communication with customers, teammates, store leadership, and corporate stakeholders, plus supporting merchandising and operations.

Qualifications

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties, and inventory returns.
• Be flexible and occasionally perform work outside of your specific role.

Responsibilities

• Lead and motivate the team to meet sales targets and deliver exceptional customer service.
• Support training and development for the sales team.
• Serve as a liaison between customers, staff, and store leadership.
• Communicate with management and corporate stakeholders.
• Assist in store operations including merchandising and inventory duties.
• Maintain flexibility to perform duties beyond the defined role.

Skills

Leadership

Customer service

Training & development

Communication

Team building

Organizational skills

Flexibility

Education

High school diploma

Job description

Steve Madden Sales Supervisor role in Los Angeles requires leading a dynamic retail team to achieve sales targets while delivering outstanding customer service. The position emphasizes mentoring staff, coordinating training efforts, and ensuring customer initiatives are executed promptly and courteously.

The role also involves effective communication with customers, teammates, store leadership, and corporate stakeholders, plus supporting merchandising and operations.