Retail Sales Supervisor: Lead Team & Elevate Service

Steve Madden Ltd.; Glendale (CA); Hybrid; USD 26,000 - 28,000; Part time

Benefits offered by this job

Medical/Dental/Vision

Flexible Spending Accounts

Life/Disability

401K match after 6 months

Paid time off

Employee discount 50%

Family discount 40%

Free shoes each season

Employee Assistance Program

Employee Referral Program

Job summary

Steve Madden Ltd. is seeking a part-time Sales Supervisor in Glendale, CA to support store leadership and drive sales while delivering exceptional customer service. The role emphasizes team development, effective communication, and flexibility in covering various store operations.

You will collaborate with the Store Manager and Assistant Store Manager, train staff, and act as a liaison with customers and management to ensure smooth daily operations and a positive shopping experience.

Qualifications

• 2-3 years of retail experience
• High school diploma preferred
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs
• Excellent team-building skills
• Strong verbal and written communication skills
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service
• Assist in training and developing a successful sales team
• Ensure that all customer service initiatives are in place to address issues quickly and courteously
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager
• Communicate effectively with customers, team members, management, and corporate stakeholders
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed
• Be flexible and occasionally perform work outside of your specific role

Skills

Retail leadership

Team training

Customer service

Communication

Store operations

Education

High school diploma

Job description

Steve Madden Ltd. is seeking a part-time Sales Supervisor in Glendale, CA to support store leadership and drive sales while delivering exceptional customer service. The role emphasizes team development, effective communication, and flexibility in covering various store operations.

You will collaborate with the Store Manager and Assistant Store Manager, train staff, and act as a liaison with customers and management to ensure smooth daily operations and a positive shopping experience.