Retail Sales Supervisor — Lead Team & Customer Excellence

FashionUnited; Livermore (CA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health benefits

FSA

Life & Disability

401K Match

Paid Time Off

Employee Discount

Family Discount

Job summary

FashionUnited in Livermore, CA is seeking a Sales Supervisor to support the management team and lead a dynamic retail team in delivering outstanding customer experiences. You will be responsible for guiding staff, training new team members, and ensuring service initiatives meet customer needs while maintaining store standards.

In this role you’ll coordinate floor moves, merchandising, and inventory tasks, adapting to business needs, and stepping in for managers when necessary to drive sales and

Qualifications

• Minimum 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Strong organizational skills and ability to coordinate people and resources to address business goals and needs.
• Excellent team-building skills and communication abilities.
• Ability to work a flexible retail schedule including days, evenings, weekends, and holidays.
• Medical, Dental, Vision Benefits & Flexible Spending Accounts; Life & Short/Long-Term Disability; 401K with company match after 6 months; PTO and discounts.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives address issues quickly and courteously.
• Act as liaison between customers, sales associates, and store management.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in store operations including merchandising, floor moves, and inventory handling.
• Be flexible and perform duties outside of your specific role when needed.

Skills

Retail leadership

Team building

Communication

Customer service

Scheduling flexibility

Education

High school diploma

Job description

FashionUnited in Livermore, CA is seeking a Sales Supervisor to support the management team and lead a dynamic retail team in delivering outstanding customer experiences. You will be responsible for guiding staff, training new team members, and ensuring service initiatives meet customer needs while maintaining store standards.

In this role you’ll coordinate floor moves, merchandising, and inventory tasks, adapting to business needs, and stepping in for managers when necessary to drive sales and