Retail Sales Supervisor - Lead & Inspire Team

Steve Madden; Livermore (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K Eligibility

Paid time off

Employee discount

Tuition Reimbursement

Career Growth

Employee Referral Program

Job summary

Steve Madden is seeking a Sales Supervisor (full-time) in Livermore, CA to support management and drive store performance. The role leads a dynamic team, collaborates with store leadership, and ensures customer service excellence across daily operations.

The position emphasizes coaching, training, and coordination of resources to meet sales goals while maintaining presentation and merchandising standards. A flexible schedule is required to cover day, evening, weekends, and holidays.

Qualifications

• 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Retail leadership

Customer service

Team motivation

Communication

Education

High school diploma

Job description

Steve Madden is seeking a Sales Supervisor (full-time) in Livermore, CA to support management and drive store performance. The role leads a dynamic team, collaborates with store leadership, and ensures customer service excellence across daily operations.

The position emphasizes coaching, training, and coordination of resources to meet sales goals while maintaining presentation and merchandising standards. A flexible schedule is required to cover day, evening, weekends, and holidays.