Retail Sales Supervisor - Lead & Develop the Team

Steve Madden; New Orleans (LA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K eligibility

Paid time off

Employee discount

Career growth

Tuition reimbursement

EAP

Job summary

Steve Madden is seeking a Sales Supervisor (full-time) to support store leadership and manage the sales team in New Orleans. The role emphasizes leadership, training, and delivering excellent customer service while meeting sales targets.

The ideal candidate will coordinate team efforts, communicate with management and customers, and assist in daily store operations. A flexible schedule including evenings and weekends is required.

Qualifications

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Leadership

Communication

Team-building

Organizational skills

Customer service

Education

High school diploma or equivalent

Job description

Steve Madden is seeking a Sales Supervisor (full-time) to support store leadership and manage the sales team in New Orleans. The role emphasizes leadership, training, and delivering excellent customer service while meeting sales targets.

The ideal candidate will coordinate team efforts, communicate with management and customers, and assist in daily store operations. A flexible schedule including evenings and weekends is required.