Retail Sales Specialist: Quotes, Orders & Delivery

Builders FirstSource; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Builders FirstSource, Orlando-based, is seeking a Retail Sales Associate to help retail customers select products, provide pricing, estimates, and timely order fulfillment. You will enter orders, coordinate deliveries, and support daily store operations while maintaining high service standards.

The role requires strong communication, customer service skills, and familiarity with MS Office/ERP. Prior sales experience and a GED/HS diploma are preferred, with a safety-conscious mindset and the

Qualifications

• High school diploma or GED required with sales-related experience preferred.
• Must be able to assist customers with product selection, pricing and availability.
• Proficient in MS Office and ERP systems.

Responsibilities

• Assist retail customers via walk-in, phone, or email with product selection and pricing.
• Provide material estimates and quotes for small projects.
• Enter orders and schedule product delivery.
• Meet daily/weekly productivity goals.
• Handle simple customer complaints and escalate complex issues.
• Support store housekeeping, inventory, and safety procedures.

Skills

Knowledge of products

Pricing knowledge

Strong communication

Detail orientation

Customer service

Sales techniques

Microsoft Office

ERP systems

Education

High school diploma or GED

Tools

Microsoft Office Suite

ERP software

Job description

Builders FirstSource, Orlando-based, is seeking a Retail Sales Associate to help retail customers select products, provide pricing, estimates, and timely order fulfillment. You will enter orders, coordinate deliveries, and support daily store operations while maintaining high service standards.

The role requires strong communication, customer service skills, and familiarity with MS Office/ERP. Prior sales experience and a GED/HS diploma are preferred, with a safety-conscious mindset and the