Retail Inside Sales Specialist - Quotes & Growth

Builders FirstSource, Inc.; New Jersey; Hybrid; USD 32,000 - 46,000; Full time

Job summary

Builders FirstSource, Inc. in New Jersey is seeking a Retail Sales and Customer Service Associate to assist walk-in customers, answer inquiries, quote prices, and help with product selection.

You will enter orders, schedule delivery, support workshops, maintain store conditions, and uphold safety practices. A high school diploma and 6 months sales experience are required; MS Office and ERP software are a plus. This role offers growth opportunities within BFS.

Qualifications

• High school diploma or GED with six months sales experience.
• Knowledge of company products, pricing, discounting and estimating formulas.
• Strong verbal and written communication; detail oriented and customer focused.

Responsibilities

• Assist retail customers with product selection and pricing inquiries.
• Provide material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).
• Enter orders into system and schedule delivery of products.
• Maintain store housekeeping, signage, stocking and inventory control.
• Handle simple customer complaints and escalate complex issues.

Skills

Product knowledge

Pricing & estimates

Customer service

Sales skills

MS Office

ERP systems

Material handling

Education

High school diploma or GED

Tools

ERP software

Microsoft Office

Job description

Builders FirstSource, Inc. in New Jersey is seeking a Retail Sales and Customer Service Associate to assist walk-in customers, answer inquiries, quote prices, and help with product selection.

You will enter orders, schedule delivery, support workshops, maintain store conditions, and uphold safety practices. A high school diploma and 6 months sales experience are required; MS Office and ERP software are a plus. This role offers growth opportunities within BFS.