Retail Sales Pro - Growth, Perks & Impact

New Balance Athletics; South Dakota; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance (3 options)

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Tuition reimbursement

Student loan support

Mentorship programs

Vacation and holidays

Associate discount

Job summary

New Balance is hiring Retail Sales Associates to ensure smooth store operations and provide exemplary customer service. You will use expert product knowledge and proper selling techniques to assist customers throughout the transaction, positively representing the brand.

The role emphasizes a friendly, team-oriented environment with a focus on customer satisfaction, promotions awareness, and accurate product fitting. Weekend and holiday availability is expected at times.

Qualifications

• Must be 18 years of age or older.
• Should be a people person.
• Past retail experience preferred, but not necessary.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift up to 50 lbs with assistance if necessary.

Responsibilities

• Provide customer service using proper selling techniques and product knowledge.
• Understand the customer's needs and educate on product features and benefits.
• Solve customer issues and answer questions.
• Transact sales with suggestive selling and effective closing.
• Correctly measure and fit customers with NB products.
• Inform customers about promotions and ensure pricing accuracy.
• Keep the sales floor neat, organized, and well stocked.
• Maintain proper labeling and price tagging of items.
• Protect products by monitoring merchandise and security measures.
• Follow safety regulations and report any accidents or near misses.

Skills

Customer service

Verbal communication

Team player

Cash handling

Basic math

Flexible scheduling

Lifting up to 50 lbs

Job description

New Balance is hiring Retail Sales Associates to ensure smooth store operations and provide exemplary customer service. You will use expert product knowledge and proper selling techniques to assist customers throughout the transaction, positively representing the brand.

The role emphasizes a friendly, team-oriented environment with a focus on customer satisfaction, promotions awareness, and accurate product fitting. Weekend and holiday availability is expected at times.