Footwear Retail Associate - Customer Focus & Growth Perks

New Balance; Pottstown (Montgomery County); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Job summary

New Balance is hiring Retail Sales Associates to ensure store operations run smoothly and deliver exemplary customer service. You will educate customers on product features, assist throughout the transaction, and represent the brand with professionalism.

The role emphasizes teamwork, strong communication, and comfort with basic math and cash register functions. Flexible schedules and a comprehensive benefits program are highlighted for eligible staff across locations.

Qualifications

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.

Responsibilities

• Provide customer service using proper selling techniques and product knowledge.
• Correctly measure and fit customers with NB product.
• Inform customers about promotions and keep the floor neat and stocked.
• Ensure items are labeled and priced properly; monitor security tags and shrinkage.
• Follow safety regulations and report accidents or near misses.

Skills

Customer service

Verbal communication

Teamwork

Cash register familiarity

Basic math

Tools

Cash register system

Job description

New Balance is hiring Retail Sales Associates to ensure store operations run smoothly and deliver exemplary customer service. You will educate customers on product features, assist throughout the transaction, and represent the brand with professionalism.

The role emphasizes teamwork, strong communication, and comfort with basic math and cash register functions. Flexible schedules and a comprehensive benefits program are highlighted for eligible staff across locations.