Retail Sales Pro - Footwear & Customer Experience Leader

Rack Room Shoes, Inc.; Grapevine (AR); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Benefits Information

Job summary

Rack Room Shoes, Inc. is seeking a SR Sales Associate to deliver outstanding customer service and help meet store goals. You will handle a range of duties from sales and merchandising to refunds, exchanges, and back-office POS tasks as directed by management.

The role requires prior retail experience, strong communication skills, and a proactive approach to assisting customers and supporting store initiatives. Join a team focused on service excellence and store performance.

Qualifications

• Excellent interpersonal skills for customer interaction.
• Strong verbal and non-verbal communication.
• Experience in retail sales preferred.
• Awareness of store policies and procedures.

Responsibilities

• Create an excellent shopping experience for customers according to service standards.
• Assist with promotions and rewards programs.
• Maintain merchandise presentation and store cleanliness.
• Handle refunds/exchanges and back-office POS tasks as needed.
• Process sales and POS transactions accurately.

Skills

Customer service

Retail experience

Communication

Cashiering

Job description

Rack Room Shoes, Inc. is seeking a SR Sales Associate to deliver outstanding customer service and help meet store goals. You will handle a range of duties from sales and merchandising to refunds, exchanges, and back-office POS tasks as directed by management.

The role requires prior retail experience, strong communication skills, and a proactive approach to assisting customers and supporting store initiatives. Join a team focused on service excellence and store performance.