Retail Sales Pro — Elevate Customer Experience & Sales

Pottery Barn; Eugene (OR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Generous discount on all Williams-Son?

401(k) and other investment options

Wellness program

Paid vacations and holidays (full-time

Health, dental and vision insurance

Job summary

Pottery Barn, a Williams-Sonoma, Inc. brand, seeks a friendly Sales Associate in Eugene, OR to provide exceptional customer service and share product knowledge in a fast-paced specialty retail setting.

You will handle transactions, assist with services like gift wrap and registry, maintain displays, and help customers find items while contributing to store goals and a high-quality client experience.

Qualifications

• 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
• High school diploma or equivalent preferred

Responsibilities

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals Maintain knowledge of current sales and promotions
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Skills

Customer service

Sales

Product knowledge

Education

High school diploma or equivalent

Job description

Pottery Barn, a Williams-Sonoma, Inc. brand, seeks a friendly Sales Associate in Eugene, OR to provide exceptional customer service and share product knowledge in a fast-paced specialty retail setting.

You will handle transactions, assist with services like gift wrap and registry, maintain displays, and help customers find items while contributing to store goals and a high-quality client experience.