Kitchen & Home Sales Pro — Elevate the Customer Experience

Pottery Barn Kids; Costa Mesa (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health, dental and vision insurance

Job summary

Pottery Barn Kids is part of Williams‑Sonoma, Inc., a premier kitchen and home retailer in the United States. The Costa Mesa location offers a fast-paced, specialty retail environment where you will provide exceptional customer service and drive sales.

As a Sales Associate, you will utilize effective selling techniques, maintain product knowledge, and assist customers with services such as gift options, registry, and catalog orders while upholding company policies and standards.

Qualifications

• 1-2 years customer service and retail sales experience.
• Bilingual (English/ Mandarin) is a plus.

Responsibilities

• Provide sincere, friendly customer service and meet selling goals.
• Assist customers with services including gift wrap, registry, catalogs and orders.
• Build relationships through effective selling techniques and product knowledge.
• Operate POS system and handle transactions accurately.
• Maintain visual merchandising and store cleanliness.

Skills

Sales skills

Customer service

Team player

Time management

Closing sales

Questioning customers

Job description

Pottery Barn Kids is part of Williams‑Sonoma, Inc., a premier kitchen and home retailer in the United States. The Costa Mesa location offers a fast-paced, specialty retail environment where you will provide exceptional customer service and drive sales.

As a Sales Associate, you will utilize effective selling techniques, maintain product knowledge, and assist customers with services such as gift options, registry, and catalog orders while upholding company policies and standards.