Sales Associate: Elevate Customer Experience & Drive Sales

Pottery Barn; Brea (CA); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Health benefits

Job summary

Williams-Sonoma, Inc. is seeking a Sales Associate for Pottery Barn in California.

You will deliver a unique shopping experience with excellent customer service, utilize effective selling techniques, and share in-depth product knowledge in a fast-paced specialty retail setting. Responsibilities include providing friendly service, meeting sales goals, assisting with gift wrap, registries, catalog orders, and handling POS transactions.

Qualifications

• 1-2 years customer service and retail sales experience
• High school diploma or equivalent
• Full-time availability, including weekends

Responsibilities

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals; maintain knowledge of current promotions
• Assist customers with services including gift wrap, gift registry, catalog orders, back orders, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge including features and benefits
• Operate POS system for sales, returns, and exchanges

Skills

Customer service

Sales techniques

Product knowledge

Register transactions

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. is seeking a Sales Associate for Pottery Barn in California.

You will deliver a unique shopping experience with excellent customer service, utilize effective selling techniques, and share in-depth product knowledge in a fast-paced specialty retail setting. Responsibilities include providing friendly service, meeting sales goals, assisting with gift wrap, registries, catalog orders, and handling POS transactions.