Retail Sales Pro: Customer Experience & POS Expert

Rack Room Shoes; Germantown (TN); On-site; USD 26,000 - 34,000; Full time

Job summary

Rack Room Shoes in Germantown, TN is seeking a sales associate dedicated to customer service and accurate cash handling. You will meet sales and work goals set by store management, uphold company policies, and serve as a positive example for your team.

Responsibilities include maintaining merchandise presentation, learning product knowledge, promoting rewards programs, and supporting inventory tasks while ensuring a clean, well-organized store environment.

Qualifications

• Interpersonal skills to interact with customers and colleagues effectively.
• Basic communication and math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Knowledge of company policies and procedures.
• Basic visual merchandising and store presentation understanding.

Responsibilities

• Create an excellent shopping experience for customers through awareness of service standards.
• Maintain awareness of current sales promotions.
• Maintain merchandise presentation and ensure stock is well arranged and merchandised; keep areas clean and organized.
• Develop product knowledge and fitting skills.
• Maintain awareness of Loss Prevention concerns for customers and staff.
• Assist in inventory, shipping/receiving, and merchandise placement as needed.
• Process cashier duties and ensure all shoes are checked for mates.
• Handle all sales and POS transactions in line with policy and procedure.

Skills

Interpersonal skills

Communication

Retail sales experience

Store policies knowledge

Visual merchandising

Job description

Rack Room Shoes in Germantown, TN is seeking a sales associate dedicated to customer service and accurate cash handling. You will meet sales and work goals set by store management, uphold company policies, and serve as a positive example for your team.

Responsibilities include maintaining merchandise presentation, learning product knowledge, promoting rewards programs, and supporting inventory tasks while ensuring a clean, well-organized store environment.