Senior Sales Associate - Customer Experience & POS Pro

Rack Room Shoes; Murfreesboro (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Rack Room Shoes in Murfreesboro, TN is seeking an SR Sales Associate to provide excellent service and help customers find the right footwear while supporting store goals.

You will handle refunds and exchanges, processing S2H and Customer Pickup orders, maintain merchandise presentation, and assist with stock, receiving, and POS transactions. A positive attitude and basic math/communication skills help you thrive in a fast-paced retail environment.

Qualifications

• Interpersonal skills to engage customers.
• Clear communication and basic math abilities.
• Retail sales experience preferred.
• Understanding of store policies and procedures.
• Basic visual merchandising knowledge.

Responsibilities

• Provide excellent customer service and meet store goals.
• Assist customers with refunds, exchanges, and pickup orders.
• Maintain clean, organized store and well-presented merchandise.
• Learn product knowledge and offer fitting assistance.
• Process sales through POS accurately and efficiently.
• Support loss prevention and participate in stock/receiving as needed.
• Promote rewards programs and store promotions.

Skills

Interpersonal skills

Communication

Organization

Math skills

Retail sales experience

Job description

Rack Room Shoes in Murfreesboro, TN is seeking an SR Sales Associate to provide excellent service and help customers find the right footwear while supporting store goals.

You will handle refunds and exchanges, processing S2H and Customer Pickup orders, maintain merchandise presentation, and assist with stock, receiving, and POS transactions. A positive attitude and basic math/communication skills help you thrive in a fast-paced retail environment.