Retail Sales Pro: Customer Delight & Upsell

Ace-Hardware; Richmond (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Ace Hardware in Richmond, TX is hiring a friendly Retail Sales Representative to assist customers, upsell products, and maintain an inviting store floor. You will stock shelves, help customers find items, and introduce them to new products while delivering outstanding service.

You should have strong communication skills, a positive attitude, and the ability to handle questions and returns. A high school diploma is required; retail experience is a plus, and teamwork is essential to our

Qualifications

• High school diploma or equivalent required.
• BS degree in marketing or related field is a plus.
• Experience as a retail sales representative or similar role is a plus.
• Strong communication and problem‑solving skills.

Responsibilities

• Greet and assist customers.
• Help customers find what they are looking for.
• Introduce customers to new products.
• Inform customers about sales, discounts, and promotions.
• Upsell and cross-sell products when appropriate.
• Answer questions about products or services.
• Stock and organize product racks.
• Handle returns.
• Coordinate with team for outstanding customer service.

Skills

Strong communication

Customer service focused

Positive attitude

Team player

Problem solving

Education

High school diploma or equivalent

BS in marketing or related field (plus)

Job description

Ace Hardware in Richmond, TX is hiring a friendly Retail Sales Representative to assist customers, upsell products, and maintain an inviting store floor. You will stock shelves, help customers find items, and introduce them to new products while delivering outstanding service.

You should have strong communication skills, a positive attitude, and the ability to handle questions and returns. A high school diploma is required; retail experience is a plus, and teamwork is essential to our