Retail Team Lead - Flexible Schedule, Community-Focused

Ace-Hardware; Richmond (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Job summary

Ace Hardware Store in Richmond, TX is seeking a Team Lead to guide our sales and customer support team in a community-focused, fast-paced retail setting. This on-site role emphasizes leadership, scheduling reliability, and delivering exceptional customer service while supporting a friendly, neighborly store culture.

You will work with a close-knit team, help manage daily operations, and contribute to a shop that values local ties and personal connections.

Qualifications

• Leadership experience and ability to motivate a team.
• Strong customer service orientation and community focus.
• Willingness to work on-site and weekends as needed.

Responsibilities

• Lead and motivate a dynamic sales and customer support team
• Ensure outstanding customer service that reflects community values
• Manage daily store operations and staff scheduling
• Promote a positive, collaborative, and enthusiastic work environment

Skills

Team Leadership

Customer Service

Retail Operations

Job description

Ace Hardware Store in Richmond, TX is seeking a Team Lead to guide our sales and customer support team in a community-focused, fast-paced retail setting. This on-site role emphasizes leadership, scheduling reliability, and delivering exceptional customer service while supporting a friendly, neighborly store culture.

You will work with a close-knit team, help manage daily operations, and contribute to a shop that values local ties and personal connections.