In-Store Sales & Customer Experience Specialist

Ace-Hardware; Schulenburg (TX); On-site; USD 25,000 - 40,000; Full time

Job summary

Ace Hardware is seeking a friendly Retail Sales Representative to deliver outstanding service to local customers. You will greet shoppers, help them find products, and introduce them to new lines while keeping the floor stocked and inviting.

You will upsell and cross-sell where appropriate, handle returns politely, and collaborate with the team to ensure a smooth, satisfying shopping experience. A high school diploma and strong communication skills are preferred.

Qualifications

• High school diploma or equivalent required; marketing-related BS is a plus.
• Experience in retail sales or similar role is advantageous.
• Familiar with visual merchandising and storefront presentation.
• Stocking and restocking shelves responsibilities are essential.
• Strong communication, organization and problem-solving skills required.
• Positive, friendly attitude and ability to work well in a team.

Responsibilities

• Greeting customers and assisting with needs.
• Helping customers find products they seek.
• Introducing customers to new products.
• Informing about sales, discounts, and promotions.
• Upselling and cross-selling when appropriate.
• Answering questions about products or services.
• Stocking and organizing product racks.
• Handling returns with courtesy.
• Coordinating with team for outstanding service.

Skills

Strong communication

Problem solving

Organization

Positive attitude

Teamwork

Visual merchandising

Stock/restock shelves

Education

High school diploma or equivalent

BS degree in marketing or related field (a plus)

Job description

Ace Hardware is seeking a friendly Retail Sales Representative to deliver outstanding service to local customers. You will greet shoppers, help them find products, and introduce them to new lines while keeping the floor stocked and inviting.

You will upsell and cross-sell where appropriate, handle returns politely, and collaborate with the team to ensure a smooth, satisfying shopping experience. A high school diploma and strong communication skills are preferred.