Retail Sales Pro: Delight Customers & Upsell

Ace-Hardware; Columbus (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Ace Hardware is seeking a Retail Sales Representative to deliver outstanding customer service, help shoppers find products, and promote sales throughout the store. The role emphasizes friendly interactions, product knowledge, and teamwork to ensure every customer leaves satisfied and eager to return.

Responsibilities include greeting customers, stocking shelves, informing about promotions, and assisting with returns.

Qualifications

• Strong communication skills essential for helping customers
• Problem-solving ability to resolve inquiries and issues
• Positive and friendly attitude to create welcoming environment
• Teamwork and collaboration with store staff
• Knowledge of products to assist customers effectively

Responsibilities

• Greet customers and assist them in finding products
• Help customers locate items and inform them about features
• Introduce customers to new products and promotions
• Upsell and cross-sell relevant items when appropriate
• Answer questions about products or services
• Stock and organize product racks for an appealing storefront
• Handle returns in a courteous manner
• Coordinate with team members to deliver outstanding service

Skills

Strong communication

Problem solving

Positive attitude

Teamwork

Customer service

Education

High school diploma or equivalent

BS degree in marketing or related field

Job description

Ace Hardware is seeking a Retail Sales Representative to deliver outstanding customer service, help shoppers find products, and promote sales throughout the store. The role emphasizes friendly interactions, product knowledge, and teamwork to ensure every customer leaves satisfied and eager to return.

Responsibilities include greeting customers, stocking shelves, informing about promotions, and assisting with returns.