Retail Sales Pro: Friendly Service & Upsell Expert

Ace-Hardware; San Antonio (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Ace Hardware in San Antonio is seeking a friendly Retail Sales Representative to provide outstanding service and ensure every customer leaves satisfied.

You will greet customers, help them find products, introduce new items, and share information about sales and promotions while delivering a welcoming, helpful experience.

Maintain an organized selling floor, stock shelves, handle returns, upsell and cross-sell where appropriate, and collaborate with the team to deliver top-notch service.

Qualifications

• High school degree or equivalent.
• BS in marketing or related field is a plus.
• Experience as a retail sales representative or similar role is a plus.
• Familiarity with visual merchandising.
• Strong communication and problem-solving skills.
• Good organization and teamwork.

Responsibilities

• Greet customers and assist with finding products.
• Introduce customers to new products.
• Inform customers about sales, discounts, and promotions.
• Upsell and cross-sell products when appropriate.
• Answer questions about products or services.
• Stock and organize product racks.
• Handling returns.
• Coordinate with team members for outstanding customer service.

Skills

Strong communication skills

Customer service

Positive and friendly attitude

Teamwork

Problem-solving

Organization

Education

High school degree or equivalent

BS in marketing or related field is a plus

Tools

Visual merchandising

Job description

Ace Hardware in San Antonio is seeking a friendly Retail Sales Representative to provide outstanding service and ensure every customer leaves satisfied.

You will greet customers, help them find products, introduce new items, and share information about sales and promotions while delivering a welcoming, helpful experience.

Maintain an organized selling floor, stock shelves, handle returns, upsell and cross-sell where appropriate, and collaborate with the team to deliver top-notch service.