Retail Sales Pro: Delight Customers & Drive Upsells

Ace-Hardware; College Station (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Ace Hardware is seeking a Retail Sales Representative to provide outstanding service and meet customer needs. You will greet customers, help them find products, and introduce new items to drive sales. Maintain stocked aisles and handle questions with a friendly, knowledgeable approach.

The role emphasizes customer satisfaction, teamwork, and effective communication to ensure a positive shopping experience and repeat visits to the local Ace Hardware store.

Qualifications

• A candidate should have strong communication skills and a friendly, welcoming attitude.
• Must be able to delight customers and ensure satisfaction.
• Excellent product knowledge and the ability to keep the selling floor stocked and organized.
• Ability to handle customer complaints and refunds with professionalism.

Responsibilities

• Greet customers.
• Help customers find what they're looking for.
• Introduce customers to new products.
• Inform customers about sales, discounts, and promotions.
• Upsell and cross-sell products when appropriate.
• Answer questions about products or services.
• Stock and organize product racks.
• Handle returns.
• Coordinate with team members for outstanding customer service.

Skills

Strong communication skills

Excellent problem-solving

Positive attitude

Team player

Stock shelves

Education

High school diploma or equivalent

BS in marketing (bonus)

Job description

Ace Hardware is seeking a Retail Sales Representative to provide outstanding service and meet customer needs. You will greet customers, help them find products, and introduce new items to drive sales. Maintain stocked aisles and handle questions with a friendly, knowledgeable approach.

The role emphasizes customer satisfaction, teamwork, and effective communication to ensure a positive shopping experience and repeat visits to the local Ace Hardware store.