Sales Associate — Hardware & Customer Delight (401K)

Ace Hardware; McHenry (IL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Ace Hardware Employee Perks

401K Benefits

In-Store Discount

Access to PerkSpot

Job summary

Ace Hardware is seeking a Sales Associate to engage customers, understand needs, and deliver an outstanding shopping experience. You will assist in locating products, provide information, and help maintain a clean, well-stocked store environment.

The role emphasizes excellent customer service, teamwork, and adherence to store policies. Eligibility starts at 18+, with physical capacity to lift items and willingness to learn about hardware products and Ace Rewards campaigns.

Qualifications

• Customer service orientation and ability to engage with customers
• Attention to detail and accuracy in tasks
• Team player with strong interpersonal skills and willingness to learn
• Bilingual Spanish skills are a plus for communication
• Must be at least 18 years old
• Ability to lift at least 50 lbs
• Strong problem-solving abilities and adaptability
• Familiarity with company systems and procedures
• Positive, friendly attitude and customer-focused mindset

Responsibilities

• Greet and assist customers as they approach the store
• Be polite, attentive, and engage with shoppers with eye contact and a smile
• Help customers locate products and provide information; notify if items are unavailable
• Monitor for shoplifting and support store policies to deter theft
• Provide a helpful and knowledgeable experience to every customer
• Wear required Ace gear and communicate with team via radio/headset
• Assist with price changes and promotional signage as directed
• Maintain department cleanliness and restock shelves as needed
• Assist with large/heavy items and loading/unloading tasks
• Support inventory accuracy and report discrepancies to management

Skills

Customer service

Attention to detail

Team player

Bilingual Spanish

Age 18+

Lift 50 lbs

Problem solving

Company systems

Positive attitude

Job description

Ace Hardware is seeking a Sales Associate to engage customers, understand needs, and deliver an outstanding shopping experience. You will assist in locating products, provide information, and help maintain a clean, well-stocked store environment.

The role emphasizes excellent customer service, teamwork, and adherence to store policies. Eligibility starts at 18+, with physical capacity to lift items and willingness to learn about hardware products and Ace Rewards campaigns.