Retail Sales Manager – Team Leadership & KPI Growth

Ashley Furniture Industries, LLC; Redding (CA); On-site; USD 70,000 - 79,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Employee Discount

Life/Disability Insurance

Flex Spending Account

401K

Vacation & Sick Leave

Job summary

Ashley Furniture Industries, LLC in California is seeking an Assistant General Sales Manager to support the General Sales Manager in daily retail store operations and performance.

You will lead sales staff, manage guest experience, coordinate with visual teams, coach for results, and help control costs while maintaining documentation and reporting. This role offers growth within a large home furnishings retailer with a focus on customer service and KPI achievement.

Qualifications

• High School Diploma is required.
• 2+ years working in the retail industry.
• Ability to motivate employees to achieve sales KPI’s.
• Ability to handle guest concerns in a timely manner.
• Ability to interview and staff retail location.

Responsibilities

• Support the General Sales Manager in overseeing all sales KPIs (volume, margin, closing ratio, sales per guest).
• Handle customer issues in the absence of the General Sales Manager.
• Provide leadership with timely communication to sales, guest experience, and visual teams.
• Coach sales staff to achieve individual and team success.
• Assist in maintaining budgeted administrative costs (wages and supplies).
• Document procedures and complete reports in a timely manner.

Skills

Retail experience

Coach & motivate

Staffing & scheduling

Education

High School Diploma

Job description

Ashley Furniture Industries, LLC in California is seeking an Assistant General Sales Manager to support the General Sales Manager in daily retail store operations and performance.

You will lead sales staff, manage guest experience, coordinate with visual teams, coach for results, and help control costs while maintaining documentation and reporting. This role offers growth within a large home furnishings retailer with a focus on customer service and KPI achievement.