Retail Assistant Sales Manager: Lead Teams & KPIs

Ashley Furniture Industries, LLC; Santa Ana (CA); Sur place; USD 70 000 - 79 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Life/Disability Insurance

401K

Flexible Spending Account

Employee Discount

Résumé du poste

Ashley Furniture Industries, LLC is seeking an Assistant General Sales Manager to assist the General Sales Manager in day-to-day store operations in Santa Ana, CA. You will help drive sales performance, lead the staff, and maintain budgeted costs while ensuring superb guest service.

The role requires retail experience, strong leadership, and the ability to manage guest concerns and staff recruitment. Competitive compensation and benefits are offered, with incentive opportunities based on store

Qualifications

• High School Diploma required.
• 2+ years working in the retail industry.
• Ability to motivate employees to achieve sales KPI’s.
• Ability to handle guest concerns in a timely manner.
• Ability to interview and staff retail location.

Responsabilités

• Support the General Sales Managers in overseeing all sales KPI’s including but not limited to; volume, margin, closing ratio, sales per guest, bedding and protection.
• The ability to handle all customer-related issues in the absence of the General Sales Manager.
• Provide exceptional leadership with timely and effective communication to the sales, guest experience, and visual teams.
• Coach members of the sales staff to build individual and team success in a professional manner.
• Assist the General Sales Manager in maintaining budgeted administrative costs including wages and supplies.
• Ensure complete and adequate documentation of procedures and tasks completed.
• Complete various report functions in a timely manner.
• Aid to maintain proper staffing levels for the sales team job code in accordance with company set budget levels.
• Prepare and administer impact coaching sessions for the development of the sales team.
• Coordinate and execute daily, weekly peak state huddles.
• Work with the Visual Presentation Manager regarding product placement.
• Report changes in policy and other information to staff members.
• Other duties as assigned.

Connaissances

Retail leadership

Staff motivation

Guest issue resolution

Interview & staffing

Formation

High School Diploma

Description du poste

Ashley Furniture Industries, LLC is seeking an Assistant General Sales Manager to assist the General Sales Manager in day-to-day store operations in Santa Ana, CA. You will help drive sales performance, lead the staff, and maintain budgeted costs while ensuring superb guest service.

The role requires retail experience, strong leadership, and the ability to manage guest concerns and staff recruitment. Competitive compensation and benefits are offered, with incentive opportunities based on store