Retail Selling Manager - Lead & Grow Sales Team

Default Brand; Joliet (IL); On-site; USD 39,000 - 40,000; Full time

Benefits offered by this job

Health, dental benefits

Employee Discount 10% - 30%

Life/Disability Insurance

Flex Spending Account

401K

Paid Time Off

Job summary

Ashley Furniture is seeking a Selling Manager to lead showroom operations and support the Store Manager in delivering exceptional guest experiences. You will oversee departments, review sales performance, and coach the sales, guest experience, and visual teams to meet targets.

Responsibilities include staff hiring, training, and performance evaluations, managing budgets, and ensuring accurate documentation and timely reporting. This role requires strong communication and flexibility.

Qualifications

• High School Diploma required.
• 2+ years working in the retail industry.
• 4+ years supervising in a retail environment.
• Previous supervisory experience required.
• Intermediate knowledge of Microsoft Office.
• Ability to learn in-house computer programs.
• Ability to handle guest concerns in a timely manner.
• Ability to interview and staff retail location.
• Ability to work flexible hours and travel as needed.
• Excellent verbal and written communication skills.
• Knowledge and experience in team building.

Responsibilities

• Managing all departments in the showroom as directed by the Sales Manager.
• Reviewing sales including margins, volume, quotas, and closing ratios.
• Assisting the Sales Manager with customer-related issues escalating above the Guest Experience Manager.
• Coaching staff to build individual and team success.
• Learning about budgeted administrative costs including wages and supplies.
• Assisting with hiring, training, and coaching the sales team.
• Preparing and administering performance evaluations for assigned staff.
• Providing timely and effective communications.
• Attending monthly staff meetings.

Skills

Leadership

Supervisory experience

Communication skills

Guest service

Education

High School Diploma

Tools

Microsoft Office

Job description

Ashley Furniture is seeking a Selling Manager to lead showroom operations and support the Store Manager in delivering exceptional guest experiences. You will oversee departments, review sales performance, and coach the sales, guest experience, and visual teams to meet targets.

Responsibilities include staff hiring, training, and performance evaluations, managing budgets, and ensuring accurate documentation and timely reporting. This role requires strong communication and flexibility.