Retail Sales Manager: Lead, Coach & Drive KPIs

Ashley Furniture Industries, LLC; Midland (TX); In loco; USD 52.000 - 68.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental, and vision insurance

Employee Discount 10% - 30%

Life/Disability Insurance

Flex Spending Account

401K

Paid Time Off & Holidays

Descrizione del lavoro

Ashley Furniture Industries, LLC is seeking a Sales Manager to support the Store Manager in the day-to-day operations of the retail store. This role focuses on delivering strong store performance, guest satisfaction, and frontline leadership.

You will coach sales staff to meet KPIs, oversee staffing and schedules, partner with visual teams on product placement, and ensure accurate reporting and budget adherence while maintaining a high standard of customer service.

Competenze

• High School Diploma required.
• 2+ years working in the retail industry.
• Ability to motivate employees to achieve sales KPI's.
• Ability to handle guest concerns in a timely manner.
• Ability to interview and staff retail location.

Mansioni

• Support the Store Manager in overseeing all sales KPI's including volume, margin, closing ratio, sales per guest, bedding and protection.
• Handle guest-related issues in the absence of the Store Manager.
• Provide leadership with timely and effective communication to the sales, guest experience and visual teams.
• Coach members of the sales staff to build individual and team success in a professional manner.
• Assist the Store Manager in maintaining budgeted administrative costs including wages and supplies.
• Ensure complete and adequate documentation of procedures and tasks completed.
• Complete various report functions in a timely manner.
• Aid to maintain proper staffing levels for the sales team in accordance with company budget levels.
• Prepare and administer coaching sessions for development of the sales team.
• Coordinate and execute daily, weekly peak state huddles.
• Work with the Visual Presentation Manager regarding product placement.
• Report changes in policy and other information to staff members.
• Other duties as assigned.

Conoscenze

Retail experience

Motivate employees to achieve KPI's

Handle guest concerns

Interview & staff retail location

Formazione

High School Diploma

Descrizione del lavoro

Ashley Furniture Industries, LLC is seeking a Sales Manager to support the Store Manager in the day-to-day operations of the retail store. This role focuses on delivering strong store performance, guest satisfaction, and frontline leadership.

You will coach sales staff to meet KPIs, oversee staffing and schedules, partner with visual teams on product placement, and ensure accurate reporting and budget adherence while maintaining a high standard of customer service.