Retail Sales Manager: Lead Teams & Customer Experience

N23 Premium Brands Opco LLC; Raleigh (NC); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Merchandise discounts

Job summary

KnitWell Group's Ann Taylor in Raleigh, NC, is seeking a Sales Manager to lead the store leadership team and deliver an omnichannel experience for customers. You will partner with the Store Manager to cultivate engagement, coach associates, and uphold brand standards on the sales floor.

In this role you’ll onboard new hires, build a high-performing team, and balance selling with store operations to drive results and a positive customer experience.

Qualifications

• 1 year retail management experience preferred.
• Hospitality mindset when connecting with customers.
• Excellent customer service and interpersonal skills.
• Strong people management and ability to develop talent.
• Tech-savvy with ability to operate a POS system.

Responsibilities

• Partner with Store Manager to drive sales and deliver an omnichannel experience.
• Educate, coach, and mentor associates on brand behaviors.
• Onboard new hires and develop a high-performing team.
• Create an inclusive store environment and provide coaching feedback.
• Balance selling responsibilities with overall store operations.

Skills

Retail management

Customer service

People management

Hospitality mindset

POS system

Business acumen

Tools

POS system

Job description

KnitWell Group's Ann Taylor in Raleigh, NC, is seeking a Sales Manager to lead the store leadership team and deliver an omnichannel experience for customers. You will partner with the Store Manager to cultivate engagement, coach associates, and uphold brand standards on the sales floor.

In this role you’ll onboard new hires, build a high-performing team, and balance selling with store operations to drive results and a positive customer experience.