Retail Sales Lead & Team Coach

Ann Taylor; Charlotte (NC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Job summary

Ann Taylor is seeking a Sales Lead in Charlotte, NC. You will support and role model excellent customer experiences while collaborating with the Store Manager to ensure smooth store operations. You’ll step in as manager when needed and help drive a high-performing team.

The role emphasizes delivering personalized customer service, coaching associates, and maintaining visual/operational standards to meet store goals.

Qualifications

• 6+ months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient with point-of-sale systems.

Responsibilities

• Be a representative of the brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where everyone feels welcome and engaged.
• Uphold high visual and operational standards while focusing on the customer.
• Provide in-the-moment feedback and coaching to associates.

Skills

Retail sales experience

Management experience

POS system proficiency

Tools

POS system

Job description

Ann Taylor is seeking a Sales Lead in Charlotte, NC. You will support and role model excellent customer experiences while collaborating with the Store Manager to ensure smooth store operations. You’ll step in as manager when needed and help drive a high-performing team.

The role emphasizes delivering personalized customer service, coaching associates, and maintaining visual/operational standards to meet store goals.