Sales Manager — Omnichannel Growth Leader

Ann Taylor; Charlotte (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts + sister brands

Job summary

Ann Taylor in Charlotte, NC is seeking a Sales Manager to join our store leadership team. You will drive sales by delivering an omnichannel experience, coach associates, and model brand behaviors to build authentic customer relationships.

You will onboard new hires, create an inclusive store environment, provide timely feedback, uphold visual standards, and lead efforts to meet financial and operational goals, balancing selling with store operations.

Qualifications

• 1 year retail management experience preferred.
• Excellent customer service and interpersonal skills.
• Strong people management and talent development.
• Tech savvy with POS proficiency.
• Solid business acumen and ability to drive results.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Build genuine customer relationships through high associate engagement and service levels.
• Onboard new hires and develop a capable team of associates.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Provide in-the-moment feedback and coaching to help associates perform at their best.
• Uphold brand visual standards for merchandise on the sales floor.
• Lead activities to drive store performance, including financial and operational objectives.
• Balance selling responsibilities with overall store operations.

Skills

Retail management

Customer service

People management

POS proficiency

Hospitality mindset

Tools

POS system

Job description

Ann Taylor in Charlotte, NC is seeking a Sales Manager to join our store leadership team. You will drive sales by delivering an omnichannel experience, coach associates, and model brand behaviors to build authentic customer relationships.

You will onboard new hires, create an inclusive store environment, provide timely feedback, uphold visual standards, and lead efforts to meet financial and operational goals, balancing selling with store operations.