Retail Sales Manager — Lead Store Performance & Experience

Michaels Inc.; Huntington Beach (CA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Job summary

Michaels in Huntington Beach, CA seeks a Full-Time Sales Manager to lead a high-performing store team, drive sales, and deliver an engaging customer experience. You will oversee front-end operations, POS systems, and in-store programs while coaching staff to meet KPIs and brand standards.

Your role includes MOD coverage, implementing SOPs, promoting loyalty, and ensuring efficient omni-channel fulfillment. Minimum 3+ years in retail leadership required.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead and champion a high-performing selling culture to drive sales and customer experience.
• Oversee front-end, service operations, and POS/self-checkout execution.
• Provide MOD coverage and coach team on SOPs, policies, and brand standards.
• Promote loyalty programs and protect profitable store operations.
• Drive omni-channel fulfillment including BOPIS and Same Day Delivery.

Skills

Retail leadership

Customer service

Team coaching

Tools

POS systems

Job description

Michaels in Huntington Beach, CA seeks a Full-Time Sales Manager to lead a high-performing store team, drive sales, and deliver an engaging customer experience. You will oversee front-end operations, POS systems, and in-store programs while coaching staff to meet KPIs and brand standards.

Your role includes MOD coverage, implementing SOPs, promoting loyalty, and ensuring efficient omni-channel fulfillment. Minimum 3+ years in retail leadership required.