Retail Sales Manager: Lead High-Impact Store Experience

The Michael's Companies; Noblesville (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

The Michaels Companies Inc. is hiring a Sales Manager for Noblesville to lead a high-performing selling culture across the store. You will drive sales, customer experience, and operational excellence while overseeing front-end and service operations.

Responsibilities include coaching, POS accuracy, event management, and omnichannel fulfillment. This role requires 3+ years in retail leadership and a strong focus on customer satisfaction and team development.

Qualifications

• 3+ years retail leadership experience.
• Experience implementing SOPs and company programs.
• Strong customer service focus and coaching skills.

Responsibilities

• Assist Store Manager in leading and managing SOP adherence and company programs.
• Ensure policies are followed, store conditions met, and targets achieved.
• Model and coach customer experience and selling behaviors to improve conversion.

Skills

Retail leadership

Customer experience

POS systems

Inventory management

Coaching

Tools

POS terminals

Self-checkout

Job description

The Michaels Companies Inc. is hiring a Sales Manager for Noblesville to lead a high-performing selling culture across the store. You will drive sales, customer experience, and operational excellence while overseeing front-end and service operations.

Responsibilities include coaching, POS accuracy, event management, and omnichannel fulfillment. This role requires 3+ years in retail leadership and a strong focus on customer satisfaction and team development.