Retail Sales Manager - Lead Customer Experience & Growth

Michaels Inc.; Riverton (UT); Presencial; USD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

401(k) with employer match

Medical, dental, vision coverage

Employee assistance program

Tuition assistance

Flexible spending accounts

Commuter benefits

Life insurance / voluntary options

Descripción de la vacante

The Michaels Companies, Inc. in Riverton, UT is seeking a Full Time Sales Manager to lead a high-performing selling culture and deliver strong sales results.

You will oversee front-end and service operations, ensure brand standards, and coach team members to provide an engaging customer experience. Responsibilities include SOP adherence, policy execution, Manager-on-Duty coverage, and managing POS/self-checkout.

Formación

• 3+ years retail leadership experience.
• Ability to lead front-end and service operations.

Responsabilidades

• Assist Store Manager in leading SOPs and company programs.
• Ensure policy execution and accountability for store conditions.
• Coach customer experience and selling behaviors to drive conversion.
• Provide Manager-on-Duty coverage and maintain floor leadership.
• Oversee POS and Self-Checkout operations and transactions.
• Manage in-store programs and events (Balloons, loyalty, protection plans).
• Drive omni-channel service with BOPIS and Same Day Delivery.
• Support Custom Framing operations and frame shop coordination.
• Train and develop team members and maintain Asset Protection.

Conocimientos

Retail leadership

Descripción del empleo

The Michaels Companies, Inc. in Riverton, UT is seeking a Full Time Sales Manager to lead a high-performing selling culture and deliver strong sales results.

You will oversee front-end and service operations, ensure brand standards, and coach team members to provide an engaging customer experience. Responsibilities include SOP adherence, policy execution, Manager-on-Duty coverage, and managing POS/self-checkout.