Retail Sales Manager — Lead, Coach & Convert

Michaels; Maryland; On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

401(k) with employer match

Medical insurance

Dental insurance

Vision coverage

Employee discounts

Tuition assistance

Adoption assistance

Commuter benefits

Flexible spending accounts

Partner discount programs

Paid time off

Job summary

The Michaels Companies Inc. is seeking a Store Sales Manager in the Baltimore area to lead a high-performing selling culture across the store, driving strong sales and an engaging customer experience.

You will oversee front-end and service operations, ensuring execution of SOPs, policies, and brand standards while coaching the team for improved conversion and loyalty program adoption. As MOD and store leader, you will manage daily operations, POS usage, inventory, and omni-channel services,

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead and champion a high-performing selling culture across the store.
• Oversee front-end and service operations and ensure brand standards.
• Coach team on Customer Experience and selling behaviors to drive conversion.

Skills

Retail leadership experience

Job description

The Michaels Companies Inc. is seeking a Store Sales Manager in the Baltimore area to lead a high-performing selling culture across the store, driving strong sales and an engaging customer experience.

You will oversee front-end and service operations, ensuring execution of SOPs, policies, and brand standards while coaching the team for improved conversion and loyalty program adoption. As MOD and store leader, you will manage daily operations, POS usage, inventory, and omni-channel services,