Retail Sales Manager: Lead a High-Energy Team

Warby Parker; Charlottesville (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life Insurance

AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days

401(k)

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. As a Sales Manager, you'll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way.

Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action and learning from our super talented business

Qualifications

• Retail experience with 1+ year in a management position
• Exceptional interpersonal skills
• Experience in sales or operations at a complex, customer-focused retailer

Responsibilities

• Communicate Warby Parker's values and brand philosophy to customers
• Own troubleshooting for our point-of-sale system
• Oversee the store's inventory management procedures
• Develop new processes that improve service and shopping experiences
• Manage and implement daily zoning schedules
• Open and close the store
• Lead shift meetings and roundtables
• Direct a team of 8–10 members and demonstrate great service
• Assist with biannual performance reviews with Store Leader and Associate Store Leader
• Assist with new hire onboarding and ongoing training

Skills

Retail management

Team leadership

Customer service

Operations

POS troubleshooting

Job description

Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. As a Sales Manager, you'll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way.

Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action and learning from our super talented business