Retail Sales Leader: Guest Experience & Team Coach

AEO; Williamsburg (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

40% off AE & Aerie products

Career advancement opportunities

Job summary

American Eagle Outfitters is seeking a full-time Sales Leader to support the Store Leadership Team with Leader on Duty shifts, manage daily store operations, and deliver a best-in-class guest experience.

You will recruit, train and coach associates, set clear goals, and drive KPI results through strong leadership, visual execution, and adherence to safety and Asset Protection standards. This role requires flexible availability and a passion for mentoring a high-performing team.

Qualifications

• Retail management experience required.
• Strong leadership and coaching skills.
• Ability to recruit, train and develop associates.
• Attention to detail and time management.

Responsibilities

• Drive sales by maximizing fitting room and salesfloor productivity and guest loyalty.
• Lead and motivate the team to meet service standards and KPIs.
• Recruit, train and coach associates to ensure staffing and performance.
• Provide real-time coaching and celebrate performance to drive engagement.
• Execute daily visual and operational standards and ensure safety and asset protection.

Skills

Leadership

People management

Multitasking

Business acumen

Flexibility

Job description

American Eagle Outfitters is seeking a full-time Sales Leader to support the Store Leadership Team with Leader on Duty shifts, manage daily store operations, and deliver a best-in-class guest experience.

You will recruit, train and coach associates, set clear goals, and drive KPI results through strong leadership, visual execution, and adherence to safety and Asset Protection standards. This role requires flexible availability and a passion for mentoring a high-performing team.