Retail Sales Leader — Drive Guest Experience

American Eagle Outfitters, Inc.; Cypress (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

40% off AE and Aerie products year‑end

Health care benefits

Discretionary bonuses

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team during Leader on Duty shifts, drive strong guest experiences, and oversee daily store operations. You will train and motivate associates, focus on KPI results, and ensure Brand Standards are met.

You will champion Asset Protection and safety, model integrity, and bring your REAL self to work every day while inspiring the team to deliver excellent service and sales growth.

Qualifications

• Experience leading retail teams.
• Ability to train and develop associates.
• Proven track record of delivering strong guest experiences.

Responsibilities

• Drive sales by maximizing fitting room and salesfloor productivity and guest loyalty.
• Motivate and hold associates to service standards and KPI targets.
• Recruit and hire strong talent to meet business needs and staff coverage.
• Provide real-time coaching and feedback to improve performance.
• Execute and improve daily visual and operational procedures.
• Uphold store safety, asset protection standards, and company policies.

Skills

Sales leadership

People leadership

Training & development

Retail operations

Guest experience

Job description

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team during Leader on Duty shifts, drive strong guest experiences, and oversee daily store operations. You will train and motivate associates, focus on KPI results, and ensure Brand Standards are met.

You will champion Asset Protection and safety, model integrity, and bring your REAL self to work every day while inspiring the team to deliver excellent service and sales growth.